School reform is in high gear. With stimulus funding being the latest log in the fire, attention to education in America is at an all time high. We are aware now — our children are the only hope we have for continuing the levels of prosperity this country has become accustomed to. In the world of school reform there are efforts to improve teacher quality, to rethink school design, and to reboot school governance. But nothing offers more promise than the magic combination of our technology with the teaching practice.
So, as the story goes, the fabled titan of technology, Microsoft, decided to throw their hat in the ring and take a stab at making a school model that works. The School of the Future was going to revolutionize teaching and show the country how schools should be run. Yet three years later, the school is a lesson in failure as eSchool News put it in their June 1, 2009 issue. The article cites several reasons why the school failed and for the most part, I agree. When I visited the school, they were still on their first principal and the tour was nice yet something did not seem right. Passing by the classroom, one thing became evident — that the students weren’t learning.
So what did they do wrong? According to eSchoolnews, a lot…
They were rushed.
Why was the SOF in such a rush to get started? Because of this rush, this push, vision was clearly lacking, execution was lacking, and this is SOF’s biggest failure,” said McGuire.
Microsoft’s expertise guiding the project was vague and there wasn’t enough time to refine the model. The framework they gave to guide the development of curriculum was so general that the process felt “more like an academic exercise than a productive process.” Educators were notified of being hired a few weeks before the school opened. As a result they were not adequately trained to work with the technology, nor were they trained in project based learning.
The technology didn’t work.
Microsoft decided not to allow the use of textbooks or printed materials — everything online. The school’s wireless connection often would not work. Students often did not bring their laptops home for fear of theft and lack of basic upkeep skills. No IT staff on site. The district was running Macs in their schools — not PCs — so the district IT people weren’t prepared to provide the levels of support a 1:1 school needed.
Poor leadership. Poor school-community-home relations.
Four principles in three years. Three district superintendents in three years. Lack of consistent leadership means that they’re starting at square one every time a new leader takes the reigns. There was no effort to foster school-community relationships until it was too late. The parent portal which communicated grades and progress lacked standardized grades and was difficult to understand.
Why was this school caught so flat-footed? Is it a mystery that curriculum should be well thought out? Did they really not know that a portal that’s supposed to be the crux of the whole learning operation should work properly … and that tech support might be a good idea? These are lessons that every school has known for quite some time. — Mitch Chester, Massachusetts’ education commissioner.
Microsoft’s project coordinator, Mary Cullinane, suggests a different perspective — that the school is in its infancy ad can learn from its mistakes. They cite a lack of professional development and an investment in better community partnerships as the biggest areas they needed to improve on.
What Microsoft has succeeded in doing is being transparent. They’ve not kept the school’s test grades, attendance rates, and other metrics of success public. This gives us a clear picture of the things school visionaries, leaders, and districts need to be careful not to do when designing and implementing innovative schools. In the age of school reform, when educators are willing to take risks, caution signs are a welcome sight.